Terms of Service

Everprex connects to your WhatsApp Business number and answers the people who message it. It replies from what you have entered and taught it, records the orders and bookings that come out of those conversations, and shows them to you. It hands a conversation to you when it cannot answer.

It is a tool that acts on your behalf. It is not an employee, an adviser, or a guarantee that any particular message will be answered correctly.

You need an account, and you are responsible for what happens under it. Keep your sign-in details to yourself. Tell us promptly if you think somebody else has got into your account.

You must be running a real business, be entitled to use the WhatsApp Business number you connect, and be old enough to enter into a contract under Indian law.

• Sending unsolicited marketing. WhatsApp's own policies govern the number you connect, and breaking them can get your number blocked by Meta — which is not something we can undo for you.
• Anything unlawful, or selling anything you are not permitted to sell.
• Uploading somebody else's personal data that you have no basis to hold.
• Attempting to break, overload, or reverse-engineer the service, or using it to build a competing one.

We may suspend an account that is doing any of these, and we will tell you why.

This is the clause worth reading twice. Messages the assistant sends go to your customers, from your number, under your business's name. As far as your customer is concerned, your business said it.

You are responsible for what it says on your behalf, including the prices it quotes and the commitments it makes. Totals are worked out in our code from the list you entered, never guessed by the model — so an incorrect price is an incorrect price list. Review the items and rates you enter, check what it has been taught, and switch it off when you need to. Every conversation is recorded and readable so you can check.

The assistant can be wrong. It can misread a question, or answer something it was taught badly. If a wrong answer would cost you seriously, switch the assistant off for that conversation and answer it yourself — the product is built to let you take over at any point.

Every account starts with a free trial of 14 days. No card is taken to start it, and nothing is charged when it ends: the assistant pauses until you choose a plan, and your records stay yours to read.

The plans for sale today, each for one WhatsApp number:

• Starter — ₹999 a month, for 500 conversations a month.

A plan is paid monthly, in advance, through Razorpay, which handles your card or UPI details; we never see them. Taxes are added where the law requires and shown before you pay. A conversation above your plan's allowance in a month is not answered by the assistant until the next month or a bigger plan; nothing is charged for it.

Cancelling and refunds. You can cancel from Settings at any time. The assistant keeps answering until the end of the month you have already paid for, and no further month is charged. A month that has started is not refunded, except where the service was unavailable through our fault for more than three consecutive days in that month, in which case that month is refunded in full on request.

Meta's own charges. Messages sent on your WhatsApp number are carried by Meta, and Meta bills you for them directly, after a free monthly allowance, on the payment method you add in your WhatsApp Business account. We add nothing to that charge and do not collect it.

There is no payment gateway in this product and we never hold funds. When a customer pays you, they pay you directly — into your own UPI or bank account — and upload proof. The product shows you that proof and you approve or decline it.

Approving one is your decision. Whether a payment actually arrived is between you, your customer, and your bank. We do not verify payments, guarantee them, or reverse them.

The service is provided as it is. We do not promise it will be uninterrupted or error-free, and it depends on services we do not control — chiefly Meta's WhatsApp platform. An outage there is an outage here.

To the extent the law allows, our total liability to you for any claim is limited to the fees you paid us in the three months before it arose. Where no fees have been paid, that amount is zero. Nothing here limits liability that cannot be limited by law.

We are also not liable for knock-on losses — lost profit, lost business, lost customers, lost data or a missed opportunity — even if we were told they were possible. Again, only as far as the law allows.

If something we did causes you a problem, tell us at support@everprex.com and we will look at what happened. Every order, payment and change the assistant made is recorded, so there is a record to look at rather than two memories.

What you enter stays yours — your business details, your item list, your customers' conversations. We hold it to run the service. How it is handled is set out in the Privacy Policy, which forms part of these terms.

The software, its design and its documentation remain ours.

You may stop at any time. Disconnect WhatsApp and the assistant stops replying immediately. To close the account, open Settings, then Plan, and use Close account. You type your shop's name, and it closes at once. No further payment is taken.

You can take your data with you. Ask before you close the account and we will export everything held for your business. On closure your data is deleted from the service at once; backups follow the schedule in the Privacy Policy.

We may end the agreement if you break clause 3, or on 30 days' notice otherwise.

These terms are governed by the laws of India. Disputes are subject to the exclusive jurisdiction of the courts at Jhajjar, Haryana, India.

If we change these terms we will update this page and the effective date. For a significant change we will tell account holders directly.

Everprex (Sole Proprietorship)
22, Near Government High School, Village Seria, Block Beri, District Jhajjar, Haryana 124102, India

privacy@everprex.com