Answering on WhatsApp

It never promises what you can’t deliver.Your counter, online.

Every price, time and item is checked against your own records before your customer hears it. Every order, booking, payment and stock count is written down, beside the message it came from.

Start free14 days free · no card · your own number

Sharma Sweets

On WhatsApp · the assistant is answering

The customer: 2 dal makhani and 4 butter naan, how much?
The assistant: Dal Makhani × 2 — ₹560 Butter Naan × 4 — ₹160 Total ₹720. Shall I send it?
The customer: Yes, send it
The assistant: Order noted ✓ The shop will confirm it with you.

Order · written down

₹720 · waiting for you to confirm

2 × Dal Makhani, 4 × Butter Naan — from their message

Needs you

An example conversation

Exact totals
No double bookings
No sold-out promises

How it works

Four steps, and it starts answering.

Sign in with Google
No card, and no password to remember.
Tell it about your business
What you sell and for how much, what customers can do, and when you are open. Your 14 days free start here.
Connect your WhatsApp number
In Meta’s own window. Already on the WhatsApp Business app? Keep using it on your phone.
It answers. You decide.
Replies come from your records. Anything it cannot promise comes to you, marked “Needs you”.

What you need

A Google account
Your business’s WhatsApp number
Your prices, or add them as you go

What makes it different

Six things it will not get wrong.

Plenty of assistants reply. This one is built so that what it says is true — the checks happen in code, before a word reaches your customer, not in the assistant’s best guess.

Examples below, drawn the way the product shows them.

The total is exact

Prices come from your own list and are added up in code. The assistant is handed the answer; it never does the maths.

2 × Paneer Tikka₹440

1 × Dal Makhani₹280

Packing₹20

Total₹740

One slot, one customer

Two people asking for the last 10:00 at the same moment: one gets it, and the other is offered the nearest free times.

Sold out stays sold out

The last piece is taken the moment it is ordered, and given back if the order is cancelled. The next customer hears the truth.

Blue Suit1 left

Blue SuitSold out

Every order has its receipt

What was written down sits beside the customer’s own words, so you can see exactly what was agreed.

They wrote: “Send 2 protein bars and one shaker”

Order · 2 × Protein bar, 1 × Shaker

₹1,200 · totalled from your own list

It says “let me check”

When it does not know, it does not guess. It tells the customer it is checking, and the question lands on your screen.

They wrote: “Do you come to the house?”

A screenshot is not money

A payment screenshot becomes a request you approve. Nothing is marked paid, and nobody is told it is, until you say so.

They wrote: “Paid 4600, sending the screenshot”

A salon, a clinic, a tailor — or the trade nobody listed.

There is no list of business types to fit into. You switch on what your customers can do, and it does exactly that — and never offers anything you have not switched on.

Take orders
Book times
Quote prices
Accept payment proof
Deliver
Serve an area

What it does

Everything, in every plan.

Switch on what your customers can do. This is what it then does for you.

It answers for you

Replies to every customer on your own WhatsApp Business number, day and night.
Answers in the customer’s own language and script: Hindi, Hinglish, English and more.
Answers only from your own list, notes, hours and terms. It never guesses a price or a time.
When it does not know, it says it will check and asks you. The question lands on your screen.
Remembers what a customer asks it to, like an allergy or a time to call.
A reply that cannot go yet is kept and sent when the customer next writes.
Teach it in your own words, or from a photo of your menu.
Ask it anything yourself before your customers do.

Orders, money and stock

Takes orders over many messages and adds them up exactly from your price list.
Sends the bill as a card the customer confirms with one tap.
Sells by the piece, the plate, the kilo or any unit you write.
Paste your whole price list and it reads every line.
Adds your own charges, fixed or a percent, and keeps your minimum order.
Counts your stock. The last piece is taken when ordered and given back if cancelled.
Keeps taking orders for sold-out items that are back soon, and says when.
Sends your payment QR and asks for the screenshot. Nothing is marked paid until you approve it.
Tells you when a customer paid short or extra.
If something sells out after they paid, it tells you a refund is owed.
Puts an unpaid order’s items back on sale after the time you choose.

Bookings and delivery

Books appointments into your diary. One time, one customer: two people never get the same slot.
When a time is taken, it offers the nearest free times.
Knows how long each service takes and how many customers you can see at once.
Keeps your opening hours, holidays and festival days, on your shop’s clock.
Move a booking in one place, and the customer is told the new time.
For delivery, it asks for the address with WhatsApp’s own form, or a location pin.
Free delivery within the distance you set, and nothing past the furthest you go.
Asks the customer whether it is pickup or delivery when they have not said.

You stay in charge

New bookings wait for your yes, and you can cancel any order or booking. The customer is told.
Pause it for one chat or the whole shop, and restart it with one tap.
Keep using the WhatsApp Business app on your phone. When you reply there, it steps back.
Send #pause or #resume from your own number.
One list of everything waiting on you, money first.
Alerts on your phone when a customer needs you.
Every order and booking sits beside the message it came from.
A customer who asks to stop gets no more messages.
Set the biggest order it takes without asking you. One customer can never use up your day.

Your records

Every customer, with what they ordered and spent.
How it is going over the last week, month or three months.
Download everything you hold, any time.
Give a customer a copy of their data, or erase it, when they ask.
An encrypted backup every day.
Close your account from Settings, and your data goes with it.

Your morning, with the proof beside it.

Open it with your chai and see what came in overnight — each order, payment and question next to the words the customer actually sent.

Your morning · an example

Answering customers

Ravi Kumar — Says they have paid ₹4,600
Screenshot attached. Check it reached your account.
Payment
They wrote: “Paid 4600, sending the screenshot”
Meena Joshi — Waiting for you to reply
The assistant could not answer and handed it over.
Needs a reply
They wrote: “Do you also come to the house?”
Arun Nair — Placed an order for ₹1,200
2 × Protein bar, 1 × Shaker — totalled from your list.
Order
They wrote: “Send 2 protein bars and one shaker”

A late reply is not lost

Answer a customer the next day and it is kept, then sent the moment they write back.

Your shop’s records are yours alone

Every read and every change is checked against your account, and every change is logged.

Trust

Your shop stays in your hands.

Connected through Meta

Your number is connected in Meta’s own window, and you can disconnect it whenever you like.

You have the last word

Payment screenshots wait for your approval and new bookings for your yes. Cancel any order or booking and the customer is told. Pause it on any chat and reply yourself.

Your records stay yours

An encrypted backup every day, kept 7 days. Export or erase any customer’s data, or close your account and your data leaves with you.

No tracking once you sign in

The screens you use after signing in run no analytics and no advertising trackers.

Price

Free for 14 days.Then from ₹1,999 a month.

Connect your own WhatsApp Business number. No new number for your customers to learn, and nothing to install.

Every plan does all 42 things under What it does. A plan differs only in how many AI replies a month it has.
When the trial ends, the assistant pauses until you choose a plan. Nothing is charged, and your records stay.
Cancel from Settings at any time. No further month is charged.
When the month’s AI replies run out, new customers wait for you. Chats already going carry on.

From 1 October 2026, Meta bills you about ₹0.12 for each reply after the first 1,000 in a month, on the payment method you add in your WhatsApp Business account. We add nothing to it.

Starter2,500 AI replies a month₹1,999a month

Start free

14 days free · no card

Questions

What owners ask first.

Something else? Ask us

Does it reply in Hindi?

Yes. It answers in the language and the script your customer writes in, whether that is Hindi, Hindi typed in English letters, English or another language.

Can I keep using the WhatsApp Business app?

Yes. When you connect, say that you use the WhatsApp Business app on the number, and keep replying from your phone as well. When you reply from the app, the assistant steps back from that chat.

What happens when it does not know something?

It tells the customer it will check, and the question comes to you, marked “Needs you”. It never guesses a price, a time or whether something is in stock.

Can I take over a conversation?

Yes. Pause the assistant on any chat in your Inbox and reply yourself. It stays paused until you switch it back on.

Does it work for my kind of business?

There is no list of business types to fit into. You switch on what your customers can do: ask prices, order, book a time, send payment proof, ask about delivery or your area. It does exactly those, and never offers what you have not switched on.

What does Meta charge?